Return & Refund Policy
 
Thanks for shopping at Brew Builder. If you are not entirely satisfied with your purchase, we're here to help.
 
 
Returns

You have ​14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Unfortunately we are unable to accept returns where custom work, such has hole cutting, has been undertaken
 
Your item must be in the original packaging.
 
Your item needs to have the receipt or proof of purchase.
 

 
 
 
Refunds
 
Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will then notify you on the status of your refund.
 
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
 
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
 

 
 
 
Shipping
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.
 
If you receive a refund, the cost of return shipping will be deducted from your refund.
 

 
 
 
Contact Us
 
If you have any questions on how to return your item to us, contact us using the web form or email info@brewbuilder.co.uk